Texting Services

 
Now when you have a question, you can text us at 937-228-7963! 
 
If you need a specific staff member or department, we will assign the text to that person and they will text you back the answer to your question. If you have a general question during business hours, we will answer your text back with our safe and secure texting solution.
 
*You can also opt in to get information and promos that the Firefighters & Company Federal Credit Union has going on by texting FFCOCU to 1-833-867 FIRE (3473)
 
Texting Services include:
Texting staff about general info about the credit union and account info
Securely text paystubs and documents through your phone and we can send docs securely to you as well.
Using Keywords, such as "Hours" and "Rates" you will get an automated response to your questions instantly.
 
Text any of the following Keywords to 937-228-7963 for a 24/7 automated response. Can't remember the Keyword to text? Text "Keywords" and you will get the entire list of Keywords sent to you to help you now or in the future.
 
ATM
List of no fee ATMs and participating ATMs
APPLY
Link to apply for a loan
CALENDAR
Link to the most current FFCOCU Calendar
CONTACT
How to get a hold of us by phone, fax or email
FEES
Current fee schedule
HOURS
Hours for the Downtown branch and Monarch branch/Holiday closings
KEYWORDS
List of all Keywords
LIMIT
Standard daily limits on regular debit cards and HSA debit cards. Need an increase? Please call 937-228-1614
LOCATIONS
 Address and directions to branches
MOBILE
Download Mobile App (Search on Apple Store or Google Play "Firefighters & Company Mobile")
PAY
Options to make a loan payment online or through shared branching
RATES
Current rates for loans and savings
REMOTE DEPOSIT
To get endorsement needed for Remote Deposit Capture through our App
RESET
Instructions to reset your password for online banking/mobile banking
ROUTING
Our Routing number (2422-7782-4)
SHARE
List of shared branching locations
STOLEN
 Info to cancel lost/stolen Debit and/or VISA
VISA
VISA payment options
WIRE IN
Instructions to wire into your FFCOCU acct
WIRE OUT
Instructions to wire out of your FFCOCU acct
 
 
*Message and data rates may apply. After you text FFCOCU to 1-833-867 FIRE and your phone number has been confirmed as opted-in, you will receive a confirmation that asks for your name and an affirmative response. Enrollment is not required to be a member or apply for services. Messages may be sent by auto dialer to this mobile number. Promotional texts may be sent as frequently as weekly. Text STOP to 1-833-867-FIRE to cancel at any time. After you text STOP to 1-833-867-FIRE we will send you a message confirming you are unsubscribed. After this, you will no longer receive text messages from us. See Texting Terms of Service and Texting Privacy Policy.