Free ATM Locator & Safety/Security Tips

At Firefighters and Company Federal Credit Union we know how important access to your money is to you. We have two surcharge free networks to choose from to give you unlimited access to your money 24 hours a day, 7 days a week and for FREE!

Just put in your address to find the closest FREE ATM!

 

MasterMoney® ATM/Debit Card Safety Tips

Using your MasterMoney® ATM/Debit Card is the simple, hassle-free way to get cash, make deposits, check account balances, transfer funds, make purchases and more. To enjoy the many conveniences electronic banking offers, you should make ATM/debit card security a priority. Here are some important safety tips.

Treat your card like cash. Always keep your card in a safe place.

Keep your "secret code" a secret. MasterMoney® ATM/Debit Card transactions and PIN debit purchases require the use of a secret code known as a personal identification number of PIN. Memorize your PIN, and never write it on your card or store it with your card. Never let someone else enter your PIN for you.

Do not disclose information about your card over the telephone. No one needs to know your PIN...not even the credit union. If you perform transactions over the telephone using your MasterMoney® ATM/Debit Card, never disclose your PIN.

Do not expose your card's magnetic stripe to magnetic objects. Magnetic objects can damage your card.

Report a lost or stolen card at once. Promptly call the credit union if your card is lost or stolen to reduce the chance that it will be used improperly. Prompt notice of lost or stolen cards will also limit your potential liability for unauthorized transactions.

Review your account statements. Review all account statements from the credit union promptly, and report any errors (including transactions you believe may be unauthorized) as soon as possible. Again, a prompt notice will limit your potential liability for unauthorized transactions.

MasterMoney® ATM/Debit Card Security

Always observe the ATM surroundings before conducting a transaction. If anyone or anything appears to be suspicious, leave the area at once. If you drive to an ATM, park as close as possible to the terminal. Observe the entire area from the safety of your car before getting out.

If an ATM is obstructed from view or poorly lit, go to another ATM. If possible, report the problem to the financial institution that operates the ATM.

It is a good idea to take another person with you when using an ATM, especially at night.

Minimize the time spent a the ATM when conducting a transaction. Have your card out and ready to use. Do not allow a stranger to assist you in making a transaction, even if you have trouble or your card gets stuck. When your transaction is complete, put your money and receipt away and immediately leave the area. Never count your money while at the ATM.

Block the view of others when using the ATM. Stand between the ATM and anyone waiting to use the terminal. Shield the keypad as necessary when entering your PIN and transaction amount.

If you see anyone or anything suspicious, cancel your transaction and leave the area at once.

If anyone follows you, go immediately to a crowded, well-lit area and call the police.

Look for possible fraudulent devices attached to the ATM. If the ATM appears to have any attachments or alterations to the card slot or keypad, do not use the ATM. If possible, report the potential problem to the financial institution that operates the ATM.

Drive up-ATM Security
  • Keep your doors locked, windows up and engine running when in line at a drive-up ATM
  • Always leave enough room between vehicles to allow for a quick exit should it become necessary.
  • Before rolling down the window to use an ATM, observe the entire area.
  • Minimize the time spent at the ATM.
  • If anyone or anything appears suspicious, cancel the transaction and drive away at once.
  • If anyone follows you after making an ATM transaction, drive immediately to a crowded, well-lit area and call the police.
Point-of-Sale (POS) Security
  • Never allow the cashier or any other person to enter your PIN for you, even if they are assisting you with the transaction.
  • Block the view of others when using a POS terminal.
  • Be certain the transaction is complete and review your receipt before leaving.
  • If you receive cash back from a transaction, put it away before leaving.
  • When using an outdoor POS terminal such as at a gas station, always observe your surroundings before making a transaction.
  • When using an outdoor terminal, if anyone or anything appears to be suspicious, leave the area at once.
  • It is a good idea to take another person with you when using an outdoor POS terminal at night.
  • If anyone follows you after making a POS transaction, drive immediately to a crowded, well-lit area and call the police.
Security Awareness Videos

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November 2022
Whether it’s through a fake advertisement on social media, or bogus sales through virtual marketplaces, cyber criminals attempt to take advantage of unsuspecting victims every year. During this holiday season, don’t fall for their malicious tricks. Protect yourself and your money with these simple guidelines.
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The ATM Holdup
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Don’t Get Quished
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Summer Swindle
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Faulty Password Practices
May 2022
Password security is critical to securing your sensitive information. Watch this video to understand: (1) How to create a complex password that you can remember! (2) How to secure your password. (3) Implementing MFA. (4) Common password protection mistakes.
Mobile Device Security
April 2022
Your mobile device contains many of the same vulnerabilities as your home and work PC. Understanding these threats is critical to securing your sensitive information. Check out this video to understand those threats and how you can stay secured. Watch until the end for a couple bonus tips!
Cryptocurrency
February 2022
As cryptocurrency increases in popularity and demand, so does the demand for higher security. Watch this video to understand how you can practice safe security habits with your cryptocurrency and crypto wallet.
Tax Fraud
January 2022
Every tax season, innocent citizens fall victim to tax scams. In this video, you will learn how to identify an IRS masquerading scam by understanding how the IRS does and does NOT communicate with tax payers.
Charity Scams
January 2022
Due to the generous nature of many, scammers are seeking the opportunity to capitalize on our willingness to give freely by masquerading as non-profit organizations. Check out this video to understand how you can combat and verify your donations are going to a legitimate 501c3.
Securing Home Devices
January 2022
When you walk through your home, how many smart devices do you have? Phones, TVs, tablets, security systems, doorbells, thermostats, refrigerators, gaming systems, even light bulbs! Each of these items require access to your home internet and WiFi, which opens a door for cyber criminals. Unfortunately, most devices offer little to no protection against cyber-attacks, so it is up to you to put in place extra protocols to protect your home network.
How to Keep Your Children Cyber-Safe
November 2021
Children are connecting to the internet and web applications at an all-time high. The importance and urgency of putting protections and boundaries around a child’s internet activity is very important to protecting them. Check out this video to understand how you can protect your children and setup notifications to help you monitor their activities.
Payment App Scams
October 2021
As mobile payment app transactions gain popularity, so do the malicious intentions of scammers. Check out this video to understand how you can protect yourself from some of the most common payment app scams.
Child Tax Credit Fraud
September 2021
Beginning July 15th 2021, the IRS will begin sending Child Tax Credit payments. Fraudsters are attempting to use this as an opportunity to steal your information. Check out this video to understand how to identify IRS communication versus the attacker.
Mobile Banking Security
August 2021
As mobile banking continues to become mainstream, users should also familiarize themselves with some common security practices to increase the security of your personal information.
Juice Jacking
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Juice jacking is an attack using a charging port, typically by USB. These attacks aim to install malware onto your device in an attempt to access and steal your sensitive information. Watch to find out how you can avoid these attacks!
Know Your Selfies
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Did you know your selfies may lead to a compromise? The oversharing of images is unknowingly handing over personal and company information to snooping hackers. Check out this video to learn more!