Hours & Location

Phone Contacts:
  • Main Location: 937-228-1614
  • Fax: 937-228-0068
  • Text: 937-228-7963
  • MasterCard/HSA: Lost/Stolen 1-888-908-7835
  • VISA 1-833-217-8094: Lost/Stolen Customer Service
  • VISA 1-866-604-0380 : EZ Card Info Help Desk
  • Home Audio Link (HAL): 1-800-285-2947
FFCOCU 2021 Printable Calendar
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Please remember we have several options to access your accounts electronically and by telephone. We encourage our members to choose this option as much as possible during COVID-19. Call us if you need help setting up your account.

  • Online Banking/Mobile Banking - You can check balances, transfer money, etc. If you are not set up, you can enroll online.
  • Remote Deposit Capture - Once you have contacted the credit union for this service and been set up, you can deposit your checks by phone into your checking account through our mobile banking app.
  • ATM/Debit Card Access - Use your debit card or ATM to access your accounts at merchants or through the ATM.
  • Telephone Access - Call the branch at 937-228-1614.
  • Texting Service: Text us at 937-228-7963. Text KEYWORDS to get a list of all the words to text in for the most frequently asked questions and receive an automated response. For Ex. If you want to know our HOURS, text the word HOURS to 937-228-7963 and automatically receive the info immediately.
  • Home Audio Link (H.A.L) - Call 800-285-2947 to hear your balances, transfer money, etc. To set up H.A.L., use your account number and the last 4 digits of your social security number as your PIN. You will then be prompted to change your PIN.
  • Loan applications online - You can apply online at ffcocu.org or call us at the credit union at 937-228-1614 to take an app over the phone. We can close loans electronically with electronic signature.


Main Branch Location:

Firefighters & Company Federal Credit Union
338 South Patterson Boulevard
Dayton, Ohio 45402-2845
(Map / Directions)

  • Phone: 937-228-1614
  • Fax: 937-228-0068
  • Text: 937-228-7963
  • E-mail Us: staff@ffcocu.org
Main Office Hours of Operation:
  • Monday - Friday
  • Lobby & Drive Up: 10:00 a.m. - 6:00 p.m.


Monarch Branch Location: 

Firefighters & Company Federal Credit Union
170 Monarch Ln.
Miamisburg, Ohio 45342

The Monarch branch is located inside the Avery Dennison plant. The branch is located on the west side next to the loading docks. There are a few parking spots close to the building, along the sidewalk, which are available for short term parking.  To access the credit union, please enter using door number 36 located next to the loading docks and smoke shack. Please enter the first set of double doors and stop at the credit union window on the right.  If a staff member is not visible please ring the bell and we will assist you.  The doors after the window are only for plant employees. Call a Monarch staff member at 937-228-1614 if you need specific directions. 
(Map / Directions)

  • Phone: 937-228-1614
  • Fax: 937-633-0116
  • Text: 937-228-7963
  • E-mail Us: staff@ffcocu.org
Monarch Branch Hours of Operation:
  • Monday - Friday-7:00 a.m. - 4:00 p.m.
This branch may have limited access to non Avery Dennison employees and is closed when the plant is closed. (For 2021, the Monarch Branch is closed most federal holidays listed below and Good Friday, April 2nd, Independence Day Friday July 2nd and Monday July 5th, Friday Nov 26th, Friday Dec 24th, Monday Dec 27th and Friday Dec 31st.) The Monarch Branch (only) will be open Monday October 11th for Columbus Day and Thursday November 11th for Veterans Day.
Holiday/Credit Union Closure Schedule:
  • New Year's Day - January 1
  • Martin Luther King, Jr. Birthday - January 18
  • President's Day - February 15
  • Memorial Day - May 31
  • Independence Day - July 5
  • Labor Day - September 6
  • Columbus Day - October 11
  • Veterans' Day - November 11
  • Thanksgiving Day - November 25
  • Christmas Day - Saturday December 25
  • New Year's Day - January 1
  • Martin Luther King, Jr. Birthday - January 17
  • President's Day - February 21
  • Memorial Day - May 30
  • Independence Day - July 4
  • Labor Day - September 5
  • Columbus Day - October 10
  • Veterans' Day - November 11
  • Thanksgiving Day - November 24
  • Christmas Day - December 26 (observed)